unable to listen or record Callhandler greetings using a ip phone
When i want to listen to a recorded Call-handler via a phone , the phone rings and the call is dropped immidiatly.This happens only when i open the web page from a pc. When i open the /web/sa page from the Unity Server all is working fine. I have already run the latest permission wizard which was downloaded from the ciscounitytools web page.
Probably if you want a fix, you will need to contact TAC and gather some logs to see if you get the same error messages as the traces on the bug. Probably they'll tell you to go to the Unity Tools Depot and open the Diagnostic Tools folder, open Unity Diagnostic Tools and then click open the Micro Traces, set the "TrapConnector - ALL" traces and reproduce the issue.
If you find this post helpful, please rate! :)
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...