Unable to login to CCMuser site for new user from a new domain.
We have CUCM 6.1.We want to add new users from new domain.
I have added LDAP directory for this new domain and has been able to pull the new users from this new domain.
I went to “User Management > End User” and found the new users from the new domain. So CUCM is able to see the users.
I have associated the user with one of the phone and then assign the Primary Extension, and then in the permission information, I added the “Standard CCM End Users” for this user which will give the user Roles as “Standard CCM End User” and “Standard CCMUSER Administration”
When the user go to the CCM user page, the user got “Log on failed - Invalid User ID or Password”
I have the user from the existing/old domain that is already with CUCM and the user is able to login fine. Seems to be only from the users from the new domain.
It seems that it has an Authentication issue.Can someone give me an idea how to fix this?
Re: Unable to login to CCMuser site for new user from a new doma
I was thinking the same thing but I do not see where can I create a new LDAP authentication.
I go to "CCMadmin > System>LDAP authentication" and I see that is "LDAP authentication for End User". Currently it is for the old/existing domain that has already been setup with CUCM. but i do not see there an option to add another one.
How/Where can we create another "LDAP authentication for End User"?
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