Unable to make external calls with VT advantage enabled
I have rolled out CCM 612 business addition. I am also using VT advantage for video calls. When I turn the vy advantage software on, I am unable to make external calls. When I debug Q931 on the voice gateway, it tells me that the call is a non ISDN call. When I turn the VT advantage off, I can make external calls no problem. Has anyone seen this problem before?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...