unable to make outbound call from cucm 7.1.3 to itsp via sip through cisco router 2821

[othman elbasyoni]

my conf in attatchment files

and this is debug ccsip calls results

*Sep 24 12:54:01.339: //3636/3806C30E8EF1/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x47BAFFB4

State of The Call        : STATE_DEAD

TCP Sockets Used         : NO

Calling Number           : 0146239789

Called Number            : 0530184647

Source IP Address (Sig  ): 172.29.37.10

Destn SIP Req Addr:Port  : 10.208.9.69:5060

Destn SIP Resp Addr:Port : 10.208.9.69:5060

Destination Name         : 10.208.9.69

*Sep 24 12:54:01.339: //3636/3806C30E8EF1/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC)    : 28

Disconnect Cause (SIP)   : 484

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x472E5E90

State of The Call        : STATE_DEAD

TCP Sockets Used         : NO

Calling Number           : 0146239789

Called Number            : 00530184647

Source IP Address (Sig  ): 172.30.151.8

Destn SIP Req Addr:Port  : 172.30.151.6:5060

Destn SIP Resp Addr:Port : 172.30.151.6:5060

Destination Name         : 172.30.151.6

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 1

Media Stream             : 1

Negotiated Codec         : No Codec

Negotiated Codec Bytes   : 0

Nego. Codec payload      : 255 (tx), 255 (rx)

Negotiated Dtmf-relay    : 0

Dtmf-relay Payload       : 0 (tx), 0 (rx)

Source IP Address (Media): 172.30.151.8

Source IP Port    (Media): 17688

Destn  IP Address (Media): 0.0.0.0

Destn  IP Port    (Media): 0

Orig Destn IP Address:Port (Media): 0.0.0.0:0

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC)    : 28

Disconnect Cause (SIP)   : 484

[Nishant Savalia]

Hi othman,

Can you please share debug ccsip messages?

Regards,

Nishant Savalia   

[othman elbasyoni]

Hi Nishant

this is debug ccsip messages

QCT-VG-02#debug ccsip mess

QCT-VG-02#debug ccsip messages

SIP Call messages tracing is enabled

QCT-VG-02#term mon

% Console already monitors

QCT-VG-02#

*Sep 25 05:39:27.534: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmcyo3ttgpypsmgme33ik13y1oT10844

Call-ID: isbchtpyeigss1githiotgctsmi1g1hffs1y@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0803ts53sffe

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:39:27.534: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmcyo3ttgpypsmgme33ik13y1oT10844

From: <172.29.37.10:5060>;tag=sbc0803ts53sffe

To: <172.29.37.10>;tag=7DEB744-14A6

Date: Wed, 25 Sep 2013 05:39:27 GMT

Call-ID: isbchtpyeigss1githiotgctsmi1g1hffs1y@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 5730 6955 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:39:47.626: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKkspss35eohsg5mf3mohifiogiT23848

Call-ID: isbc1gfofcttmiccekoky1ohcyokfst3c11e@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0802gcfhf5k1

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:39:47.626: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKkspss35eohsg5mf3mohifiogiT23848

From: <172.29.37.10:5060>;tag=sbc0802gcfhf5k1

To: <172.29.37.10>;tag=7DF05C0-2175

Date: Wed, 25 Sep 2013 05:39:47 GMT

Call-ID: isbc1gfofcttmiccekoky1ohcyokfst3c11e@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 2913 5735 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:40:07.726: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKk5isemyskp1pseitmtogmg1tcT41547

Call-ID: isbcsifppptscge3e3ytts5mi3cmoekygh3h@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0805ihpok5hc

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:40:07.730: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKk5isemyskp1pseitmtogmg1tcT41547

From: <172.29.37.10:5060>;tag=sbc0805ihpok5hc

To: <172.29.37.10>;tag=7DF5444-969

Date: Wed, 25 Sep 2013 05:40:07 GMT

Call-ID: isbcsifppptscge3e3ytts5mi3cmoekygh3h@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 7457 1270 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:40:27.826: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKp5es31eyyysiy3mgomcygkcy1T19701

Call-ID: isbc1gep5m3kmiopm1tgseg5iot3g5ciepmt@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0807om5mm1if

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:40:27.830: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKp5es31eyyysiy3mgomcygkcy1T19701

From: <172.29.37.10:5060>;tag=sbc0807om5mm1if

To: <172.29.37.10>;tag=7DFA2C8-7A1

Date: Wed, 25 Sep 2013 05:40:27 GMT

Call-ID: isbc1gep5m3kmiopm1tgseg5iot3g5ciepmt@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 7282 1454 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Sep 25 05:40:47.930: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKime51kimge1hmmicmioyepsk3T11076

Call-ID: isbc3kyessgeegcgmg11tiit1sfic3eyy1mk@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0803m3ghpsfp

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Sep 25 05:40:47.934: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKime51kimge1hmmicmioyepsk3T11076

From: <172.29.37.10:5060>;tag=sbc0803m3ghpsfp

To: <172.29.37.10>;tag=7DFF150-22C6

Date: Wed, 25 Sep 2013 05:40:47 GMT

Call-ID: isbc3kyessgeegcgmg11tiit1sfic3eyy1mk@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 1227 5323 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

[Nishant Savalia]

Hi,

This does not seems to be a outgoing call debug.

Please check and share it again.

Regards,

Nishant Savalia

[othman elbasyoni]

Hi Nishant

this is debug ccsip messages for

outgoing call

*Sep 26 09:10:52.539: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:0530184647@172.30.151.8:5060 SIP/2.0

Date: Thu, 26 Sep 2013 08:42:55 GMT

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

From: <0146239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea826-34283601

Allow-Events: presence

P-Asserted-Identity: <0146239789>

Supported: timer,resource-priority,replaces

Supported: Geolocation

Min-SE:  1800

Remote-Party-ID: <0146239789>;party=calling;screen=yes;privacy=off

Content-Length: 0

User-Agent: Cisco-CUCM7.1

To: <0530184647>

Contact: <0146239789>

Expires: 180

Call-ID: a1e0d700-2431f38f-18-6971eac@172.30.151.6

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK177db77ee1

CSeq: 101 INVITE

Session-Expires:  1800

Max-Forwards: 70

*Sep 26 09:10:52.551: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK177db77ee1

From: <0146239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea826-34283601

To: <0530184647>

Date: Thu, 26 Sep 2013 09:10:52 GMT

Call-ID: a1e0d700-2431f38f-18-6971eac@172.30.151.6

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

*Sep 26 09:10:52.551: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:0530184647@10.208.9.69:5060 SIP/2.0

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bK1D15C0

Remote-Party-ID: <0146239789>;party=calling;screen=yes;privacy=off

From: <0146239789>;tag=7020D0-79B

To: <0530184647>

Date: Thu, 26 Sep 2013 09:10:52 GMT

Call-ID: 60947F0A-25C211E3-80DFA7B3-7B90AC6A@172.29.37.10

Supported: 100rel,timer,resource-priority,replaces

Min-SE:  1800

Cisco-Guid: 1620304610-633475555-2161813427-2073078890

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1380186652

Contact: <0146239789>

Expires: 180

Allow-Events: kpml, telephone-event

Max-Forwards: 69

Content-Length: 0

*Sep 26 09:10:52.595: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bK1D15C0

Call-ID: 60947F0A-25C211E3-80DFA7B3-7B90AC6A@172.29.37.10

From: <0146239789>;tag=7020D0-79B

To: <0530184647>

CSeq: 101 INVITE

Content-Length: 0

*Sep 26 09:10:52.671: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 484 Address Incomplete

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bK1D15C0

Record-Route: <10.208.9.69:5060>

Call-ID: 60947F0A-25C211E3-80DFA7B3-7B90AC6A@172.29.37.10

From: <0146239789>;tag=7020D0-79B

To: <0530184647>;tag=sbc0804moo5gecs

CSeq: 101 INVITE

Reason: Q.850;cause=28;text="address incomplete"

Warning: 399 - "SoftX3000 R601-CCU Rel POS:[3103] Release from CR"

Content-Length: 0

*Sep 26 09:10:52.675: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:0530184647@10.208.9.69:5060 SIP/2.0

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bK1D15C0

From: <0146239789>;tag=7020D0-79B

To: <0530184647>;tag=sbc0804moo5gecs

Date: Thu, 26 Sep 2013 09:10:52 GMT

Call-ID: 60947F0A-25C211E3-80DFA7B3-7B90AC6A@172.29.37.10

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: kpml, telephone-event

Content-Length: 0

*Sep 26 09:10:52.675: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 484 Address Incomplete

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK177db77ee1

From: <0146239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea826-34283601

To: <0530184647>;tag=70214C-1FFC

Date: Thu, 26 Sep 2013 09:10:52 GMT

Call-ID: a1e0d700-2431f38f-18-6971eac@172.30.151.6

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=28

Content-Length: 0

*Sep 26 09:10:52.675: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:0530184647@172.30.151.8:5060 SIP/2.0

Date: Thu, 26 Sep 2013 08:42:55 GMT

From: <0146239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea826-34283601

Allow-Events: presence

Content-Length: 0

To: <0530184647>;tag=70214C-1FFC

Call-ID: a1e0d700-2431f38f-18-6971eac@172.30.151.6

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK177db77ee1

CSeq: 101 ACK

Max-Forwards: 70

[Nishant Savalia · Accepted solution]

Hi Othman,

debug shows that ITSP is releasing your call.

Please confirm with Telco regarding their requirment in calling number & called number? I mean how many digits they want

in calling & called number?

Also, please share your running-config.

Regards,

Nishant Savalia

[othman elbasyoni]

Hi Nishant

this is my running conf

for itsp i will ask them for calling and called number

!

version 12.4

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname QCT-VG-02

!

boot-start-marker

boot-end-marker

!

! card type command needed for slot/vwic-slot 0/0

logging buffered 51200 warnings

!

no aaa new-model

no network-clock-participate slot 1

dot11 syslog

!

!

ip cef

!

!

ip domain name yourdomain.com

multilink bundle-name authenticated

!

!

voice-card 0

dspfarm

dsp services dspfarm

!

voice-card 1

no dspfarm

!

!

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service sip refer

redirect ip2ip

h323

  emptycapability

  h225 signal overlap

  h225 connect-passthru

  call start interwork

  h245 passthru tcsnonstd-passthru

sip

  no update-callerid

!

!

voice class codec 2

codec preference 1 g729r8

!

voice class codec 3

codec preference 1 g729br8

!

voice class codec 1

codec preference 1 g711alaw

codec preference 2 g711ulaw

!

!

!

voice class h323 1

h225 timeout tcp establish 3

!

!

archive

log config

  hidekeys

!

!

!

interface GigabitEthernet0/0

description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$

ip address 172.30.151.8 255.255.255.128

duplex auto

speed auto

!

interface GigabitEthernet0/1

ip address 172.29.37.10 255.255.255.252

duplex auto

speed auto

!

ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 172.29.37.9

ip route 172.30.0.0 255.255.0.0 172.30.151.1

!

!

ip http server

ip http access-class 23

ip http authentication local

ip http secure-server

ip http timeout-policy idle 60 life 86400 requests 10000

!

!

!

!

control-plane

!

!

!

!

!

sccp local GigabitEthernet0/0

sccp ccm 172.30.151.6 identifier 2

sccp ccm 172.30.151.5 identifier 1

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register CFB0015633b74d8

associate profile 2 register MTP0015633b74d8

!

dspfarm profile 3 transcode

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

associate application SCCP

shutdown

!

dspfarm profile 1 conference

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729r8

codec g729br8

maximum sessions 2

associate application SCCP

shutdown

!

dspfarm profile 2 mtp

codec g711ulaw

maximum sessions software 20

associate application SCCP

shutdown

!

!

dial-peer voice 1 voip

description To/from CUCM

destination-pattern 0146239...

voice-class codec 1

session protocol sipv2

session target ipv4:172.30.151.5

incoming called-number 0146239...

dtmf-relay rtp-nte

no vad

!

dial-peer voice 2 voip

description To/from CUCM

preference 1

destination-pattern 0146239...

voice-class codec 1

session protocol sipv2

session target ipv4:172.30.151.6

incoming called-number 0146239...

dtmf-relay rtp-nte

no vad

!

dial-peer voice 3 voip

description Outbound to IPTSP

destination-pattern 0T

voice-class codec 1

session protocol sipv2

session target ipv4:10.208.9.69

dtmf-relay rtp-nte

no vad

!

!

gateway

timer receive-rtp 1200

!

sip-ua

registrar ipv4:10.208.9.69 expires 3600

!

!

line con 0

login local

line aux 0

line vty 0 4

access-class 23 in

privilege level 15

login local

transport input telnet ssh

line vty 5 15

access-class 23 in

privilege level 15

login local

transport input telnet ssh

!

scheduler allocate 20000 1000

!

end

[Nishant Savalia]

Ok..share when you get the information from ITSP regarding the calling and called party requirement.

What type of number you are trying to call i.e Local, National, International?

Regards,

Nishant Savalia    

[jfernandorosa]

Hi Othman,

Include in SIP config in "voice service voip" bind comand an EO forced.

sip

  bind control source-interface GigabitEthernet0/1

  bind media source-interface GigabitEthernet0/1

  early-offer forced

I recomend too, create a dial-peer voip call leg and remove the "incoming called-number" in dial-peer 1 and 2.

Ex: call leg dial-peer:

dial-peer voice XX voip

description # Call Leg VOIP #

session protocol sipv2

incoming called-number .

voice-class codec 1

dtmf-relay rtp-nte

Regards.

JRosa.

[othman elbasyoni]

Hi Nishant

hi  jfernandorosa

our outbound calls now working but i still have problems

first it worked after i put this command in sip conf  and removed area code from calling party (014)

sip

  rel1xx disable

second our problems is

1- cant make calls to mobile numbers of aspecific company ( STC HERE IN KSA )

2- Cant interact with outging auto-attendant  calls , for example when make call to 909 ( customer service for stc ) and after automatic  greeting message it ask me to press 1 for arabic and 2 for english  , when i press 1 or 2  nothing happen and call terminated.

[Nishant Savalia]

Hi othman,

Good part that one issue is resolved.

Please share debugs for both the failure cases and also topology i.e. what kind of connectivity is between all nodes

Regards,

Nishant Savalia

[othman elbasyoni]

Hi Nishant

for connectivity we have   2 cucm ---sip trunk ---- cube router 2821 cisco ------ sip trunk --- ITSP (STC)

these for first problem  debug ccsip messages for  (
1- cant make calls to mobile numbers of aspecific company ( STC HERE IN KSA ) )

*Oct  1 12:07:32.314: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bKAE1CAB

Record-Route: <10.208.9.69:5060>

Call-ID: E25C47BC-29C811E3-8570E499-2C4180EE@172.29.37.10

From: "othman"<6239789>;tag=1656364-1357

To: <0530184647>;tag=sbc0804tmctsh3g-CC-23-TRC-5940

CSeq: 101 INVITE

Contact: <0530184647>

Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,UPDATE                                                                                        ,MESSAGE,REFER

Content-Length: 324

Content-Type: application/sdp

v=0

o=- 100623 100623 IN IP4 10.208.9.69

s=SBC call

c=IN IP4 10.208.9.69

t=0 0

m=audio 40752 RTP/AVP 8 0 102 102 18 116

a=rtpmap:8 PCMA/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:102 AMR/8000

a=rtpmap:102 AMR/8000

a=rtpmap:18 G729/8000

a=rtpmap:116 telephone-event/8000

a=ptime:5

a=fmtp:116 0-15

a=fmtp:18 annexb=yes

*Oct  1 12:07:32.314: %SIP-3-UNSUPPORTED: Unsupported ptime value

*Oct  1 12:07:32.318: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 183 Session Progress

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK3f577c8bcaa

From: "othman" <6239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea8                                                                                        26-34286980

To: <0530184647>;tag=16564F8-22E4

Date: Tue, 01 Oct 2013 12:07:31 GMT

Call-ID: af360100-24a1b3b3-215-6971eac@172.30.151.6

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF                                                                                        Y, INFO, REGISTER

Allow-Events: kpml, telephone-event

Remote-Party-ID: <0530184647>;party=called;screen=no;privacy=of                                                                                        f

Contact: <0530184647>

Server: Cisco-SIPGateway/IOS-12.x

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 271

v=0

o=CiscoSystemsSIP-GW-UserAgent 2552 1205 IN IP4 172.30.151.7

s=SIP Call

c=IN IP4 172.30.151.7

t=0 0

m=audio 16586 RTP/AVP 8 101 19

c=IN IP4 172.30.151.7

a=rtpmap:8 PCMA/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=rtpmap:19 CN/8000

a=ptime:20

*Oct  1 12:07:32.414: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 500 Server Internal Error

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bKAE1CAB

Record-Route: <10.208.9.69:5060>

Call-ID: E25C47BC-29C811E3-8570E499-2C4180EE@172.29.37.10

From: "othman"<6239789>;tag=1656364-1357

To: <0530184647>;tag=sbc0804tmctsh3g-CC-23-TRC-5940

CSeq: 101 INVITE

Reason: Q.850;cause=127;text="interworking unspecified"

Warning: 399 - "SoftX3000 R601-CCU Rel POS:[3103] Release from CR"

Content-Length: 0

*Oct  1 12:07:32.414: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:0530184647@10.208.9.69:5060 SIP/2.0

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bKAE1CAB

From: "othman" <6239789>;tag=1656364-1357

To: <0530184647>;tag=sbc0804tmctsh3g-CC-23-TRC-5940

Date: Tue, 01 Oct 2013 12:07:31 GMT

Call-ID: E25C47BC-29C811E3-8570E499-2C4180EE@172.29.37.10

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Length: 0

*Oct  1 12:07:32.418: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 503 Service Unavailable

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK3f577c8bcaa

From: "othman" <6239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea8                                                                                        26-34286980

To: <0530184647>;tag=16564F8-22E4

Date: Tue, 01 Oct 2013 12:07:31 GMT

Call-ID: af360100-24a1b3b3-215-6971eac@172.30.151.6

CSeq: 101 INVITE

Allow-Events: kpml, telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=41

Content-Length: 0

*Oct  1 12:07:32.418: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:0530184647@172.30.151.7:5060 SIP/2.0

Date: Tue, 01 Oct 2013 11:36:19 GMT

From: "othman" <6239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea8                                                                                        26-34286980

Allow-Events: presence, kpml

Content-Length: 0

To: <0530184647>;tag=16564F8-22E4

Call-ID: af360100-24a1b3b3-215-6971eac@172.30.151.6

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK3f577c8bcaa

CSeq: 101 ACK

Max-Forwards: 70

[othman elbasyoni]

second one :

*Oct  1 12:19:32.310: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:909@172.30.151.7:5060 SIP/2.0

Date: Tue, 01 Oct 2013 11:48:19 GMT

From: "othman" <6239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea826-34286998

Allow-Events: presence, kpml

Content-Length: 214

To: <909>;tag=17060C8-1646

Content-Type: application/sdp

Call-ID: 5c5d4900-24a1b683-216-6971eac@172.30.151.6

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK3f7e7f24

CSeq: 101 ACK

Max-Forwards: 70

v=0

o=CiscoSystemsCCM-SIP 2000 1 IN IP4 172.30.151.6

s=SIP Call

c=IN IP4 172.30.151.152

t=0 0

m=audio 26094 RTP/AVP 8 101

a=rtpmap:8 PCMA/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

*Oct  1 12:19:32.314: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:909@10.208.9.69:5060;user=phone SIP/2.0

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bKB020F6

From: "othman" <6239789>;tag=1705DD8-18B

To: <909>;tag=sbc0807fphthmti-CC-27-TRC-7127

Date: Tue, 01 Oct 2013 12:19:31 GMT

Call-ID: 8F339A2C-29CA11E3-859AE499-2C4180EE@172.29.37.10

Route: <10.208.9.69:5060>

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 179

v=0

o=CiscoSystemsSIP-GW-UserAgent 6381 9777 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 18884 RTP/AVP 8

c=IN IP4 172.29.37.10

a=rtpmap:8 PCMA/8000

*Oct  1 12:19:32.378: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:6239789@172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKhohfppyykktomyc53ecok1cogT27880

Call-ID: 8F339A2C-29CA11E3-859AE499-2C4180EE@172.29.37.10

From: <909>;tag=sbc0807fphthmti-CC-27-TRC-7127

To: "othman"<6239789>;tag=1705DD8-18B

CSeq: 1 OPTIONS

Accept: application/sdp

Max-Forwards: 70

Content-Length: 0

*Oct  1 12:19:32.382: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKhohfppyykktomyc53ecok1cogT27880

From: <909>;tag=sbc0807fphthmti-CC-27-TRC-7127

To: "othman" <6239789>;tag=1705DD8-18B

Date: Tue, 01 Oct 2013 12:19:32 GMT

Call-ID: 8F339A2C-29CA11E3-859AE499-2C4180EE@172.29.37.10

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 179

v=0

o=CiscoSystemsSIP-GW-UserAgent 6381 9777 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 18884 RTP/AVP 8

c=IN IP4 172.29.37.10

a=rtpmap:8 PCMA/8000

*Oct  1 12:19:34.974: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKyeygicopit3oif35c5gimmfiiT09136

Call-ID: isbccc5gehio1yph3ksocigp1tokpothmpmc@SoftX3000

From: <172.29.37.10:5060>;tag=sbc0804fpmf1ef5

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Oct  1 12:19:34.974: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKyeygicopit3oif35c5gimmfiiT09136

From: <172.29.37.10:5060>;tag=sbc0804fpmf1ef5

To: <172.29.37.10>;tag=1706BD8-68F

Date: Tue, 01 Oct 2013 12:19:34 GMT

Call-ID: isbccc5gehio1yph3ksocigp1tokpothmpmc@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 2613 8478 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Oct  1 12:19:55.054: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:172.29.37.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKehkhmeih155fpcfookseymok3T09215

Call-ID: isbcksc3sc53phfsmseoktkpftehshfgepme@SoftX3000

From: <172.29.37.10:5060>;tag=sbc08043fctgmss

To: <172.29.37.10>

CSeq: 1 OPTIONS

Max-Forwards: 70

Content-Length: 0

*Oct  1 12:19:55.054: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKehkhmeih155fpcfookseymok3T09215

From: <172.29.37.10:5060>;tag=sbc08043fctgmss

To: <172.29.37.10>;tag=170BA48-1BC8

Date: Tue, 01 Oct 2013 12:19:55 GMT

Call-ID: isbcksc3sc53phfsmseoktkpftehshfgepme@SoftX3000

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 OPTIONS

Supported: 100rel,resource-priority,replaces

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Content-Type: application/sdp

Content-Length: 167

v=0

o=CiscoSystemsSIP-GW-UserAgent 8558 9468 IN IP4 172.29.37.10

s=SIP Call

c=IN IP4 172.29.37.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 4 2 15 3

c=IN IP4 172.29.37.10

*Oct  1 12:20:02.414: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

BYE sip:909@172.30.151.7:5060 SIP/2.0

Date: Tue, 01 Oct 2013 11:48:19 GMT

From: "othman" <6239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea826-34286998

P-Asserted-Identity: "othman" <6239789>

Content-Length: 0

User-Agent: Cisco-CUCM7.1

To: <909>;tag=17060C8-1646

Call-ID: 5c5d4900-24a1b683-216-6971eac@172.30.151.6

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK3f8534587ae

CSeq: 102 BYE

Max-Forwards: 70

*Oct  1 12:20:02.418: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 172.30.151.6:5060;branch=z9hG4bK3f8534587ae

From: "othman" <6239789>;tag=c0b59f9c-9377-4dfa-8a7d-3dd8712ea826-34286998

To: <909>;tag=17060C8-1646

Date: Tue, 01 Oct 2013 12:20:02 GMT

Call-ID: 5c5d4900-24a1b683-216-6971eac@172.30.151.6

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 102 BYE

Reason: Q.850;cause=16

Content-Length: 0

*Oct  1 12:20:02.418: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

BYE sip:909@10.208.9.69:5060;user=phone SIP/2.0

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bKB115B3

From: "othman" <6239789>;tag=1705DD8-18B

To: <909>;tag=sbc0807fphthmti-CC-27-TRC-7127

Date: Tue, 01 Oct 2013 12:19:32 GMT

Call-ID: 8F339A2C-29CA11E3-859AE499-2C4180EE@172.29.37.10

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Route: <10.208.9.69:5060>

Timestamp: 1380630002

CSeq: 102 BYE

Reason: Q.850;cause=16

Content-Length: 0

*Oct  1 12:20:02.506: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 172.29.37.10:5060;branch=z9hG4bKB115B3

Call-ID: 8F339A2C-29CA11E3-859AE499-2C4180EE@172.29.37.10

From: "othman"<6239789>;tag=1705DD8-18B

To: <909>;tag=sbc0807fphthmti-CC-27-TRC-7127

CSeq: 102 BYE

Content-Length: 0

[jfernandorosa · Accepted solution]

Hi Othman!

For your second problem (DTMF).

I don´t see in sip messages SDP messages the your SIP Provider with instructions DTMF.

In normal Setup, ISP forwards SDP messages to client with DTMF instruction, example below:

v=0

o=HuaweiSoftX3000 12459576 12459576 IN IP4 10.57.0.117

s=Sip Call

c=IN IP4 10.57.0.117

t=0 0

m=audio 19696 RTP/AVP 18 8 4 2 98 99 102 97 (instructions SDP)

a=rtpmap:18 G729/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:4 G723/8000

a=rtpmap:2 G726-32/8000

a=rtpmap:98 G726-40/8000

a=rtpmap:99 G726-32/8000

a=rtpmap:102 G726-24/8000

a=rtpmap:97 telephone-event/8000 (DTMF Instruction)

a=fmtp:97 0-15

a=fmtp:18 annexb=no

You can ask your ISP about it, or force the answer by sending your information on your invite.

For enable Early Offer is possible global or in dial-peer:

in voice service voip:

sip

   early-offer forced

In dial-peer voip:

dial-peer voice 3 voip

voice-class sip early-offer forced

I recomend too change your dtmf instruction in dial-peer call leg and outbound.

dial-peer voice 3 voip

dtmf-relay rtp-nte sip-kpml sip-notify

Regards!

J Rosa.

[othman elbasyoni]

Hi j rosa

for "early-offer forced"  command  i cant enter it becuase our cube doesnt let me to enter it , i think i have to upgrade the

software of it .  do you know what exact or right image for cisco router 2821 or 2851  to act as cube or ip-to-ip GW ?

tomorrow i will post what version i have on router .