unable to make outbound call from cucm 7.1.3 to itsp via sip through cisco router 2821

[othman elbasyoni]

my conf in attatchment files

and this is debug ccsip calls results

*Sep 24 12:54:01.339: //3636/3806C30E8EF1/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x47BAFFB4

State of The Call        : STATE_DEAD

TCP Sockets Used         : NO

Calling Number           : 0146239789

Called Number            : 0530184647

Source IP Address (Sig  ): 172.29.37.10

Destn SIP Req Addr:Port  : 10.208.9.69:5060

Destn SIP Resp Addr:Port : 10.208.9.69:5060

Destination Name         : 10.208.9.69

*Sep 24 12:54:01.339: //3636/3806C30E8EF1/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC)    : 28

Disconnect Cause (SIP)   : 484

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x472E5E90

State of The Call        : STATE_DEAD

TCP Sockets Used         : NO

Calling Number           : 0146239789

Called Number            : 00530184647

Source IP Address (Sig  ): 172.30.151.8

Destn SIP Req Addr:Port  : 172.30.151.6:5060

Destn SIP Resp Addr:Port : 172.30.151.6:5060

Destination Name         : 172.30.151.6

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 1

Media Stream             : 1

Negotiated Codec         : No Codec

Negotiated Codec Bytes   : 0

Nego. Codec payload      : 255 (tx), 255 (rx)

Negotiated Dtmf-relay    : 0

Dtmf-relay Payload       : 0 (tx), 0 (rx)

Source IP Address (Media): 172.30.151.8

Source IP Port    (Media): 17688

Destn  IP Address (Media): 0.0.0.0

Destn  IP Port    (Media): 0

Orig Destn IP Address:Port (Media): 0.0.0.0:0

*Sep 24 12:54:01.347: //3635/3806C30E8EF1/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC)    : 28

Disconnect Cause (SIP)   : 484

[jfernandorosa]

Hi Othman,

Feature is introduced in release 12.4(15)XY, after this release, IOS with voice features support the EO.

Regards,

J Rosa.

[Nishant Savalia]

Hi,

For the first one please ask to ITSP or specific company because again call is being released from there side.

And for the second one please share complete end to end trace.

Regards,

Nishant Savalia

[othman elbasyoni]

Hi, 

Nishant

for second problem the outgoing call is established ok and i hear greating messages but i cant interact with auto-attendant

  " Cant interact with outging auto-attendant  calls , for example  when make call to 909 ( customer service for stc ) and after automatic   greeting message it ask me to press 1 for arabic and 2 for english  ,  when i press 1 or 2  nothing happen and call terminated."

i try now to upgrade our router image ,

do you know what exact or right image for cisco router 2821 or 2851  to act as cube or ip-to-ip GW ?

tomorrow i will post what version i have on router .

[othman elbasyoni]

hi

i found these links for choosing appropriate image

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/gatecont/ps5640/order_guide_c07_462222.html

http://www.cisco.com/en/US/prod/collateral/iosswrel/ps8802/ps5460/product_bulletin_c25-557281_ps5854_Products_Bulletin.html

http://software.cisco.com/download/release.html?mdfid=279120798&flowid=7533&softwareid=280805680&release=15.1.4M7&relind=AVAILABLE&rellifecycle=MD&reltype=latest

[Nishant Savalia]

Hi,

I think you already have CUBE functionality with the existing image but for that sip-early offer command if you want to upgrade image then you can do and test but mean while please send "debug ccsip all" before upgrading.

Please mention your CUCM IP address and IP address of remote end where you are routing your call.

Regards,

Nishant Savalia

[othman elbasyoni]

Hi,

debug ccsip all in attach file

for ips

cucm1 172.30.151.5

cucm2 172.30.151.6

CUBE   INTERFACE GIG 0/0  172.30.151.7    CUCM LEG

            INTERFACE GIG 0/1   10.29.37.10     ITSP LEG

SIP SERVER    10.208.9.69

ip route 0.0.0.0 0.0.0.0 172.29.37.9

ip route 172.30.0.0 255.255.0.0 172.30.151.1

[othman elbasyoni]

thanks to god

hi

Nishant Savalia

hi

J Rosa.

i made upgrade and it work fine for our two problems , i upgrade to this image

c2800nm-ipvoice_ivs-mz.150-1.M9.bin

thank you

Nishant Savalia &

J Rosa.

[jfernandorosa]

Good News Othman!

Please remember to rate helpful responses and identify helpful or correct answers.

Regards.

J Rosa