Check the settings in CCM for this device and make sure that "Settings Access" is not disabled. Then try;
Administration options in the Network Config and Phone Settings menus are hidden by default to ensure that users do not make changes that can affect the operation of the phone. You need to start the administration mode on the phone in order to use the options.
Start the Administration Mode on the Phone
Complete these steps in order to open the administration options on the Cisco Unified Wireless IP Phone 7920 so that you can access the hidden options on the Phone menu:
Press the Menu softkey.
Press (the star key). Press (the pound key), and then press (the pound key) again.
Press the green Phone key to open the administration mode.
Hidden options in the Network Config and Phone Settings menu appear.
Step 4 To hide the options, press any key in the first level submenu. Then press the green key.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...