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New Member

Unable to receive fax from one number using VG224

Hi,

 

I am facing an issue where I have a some fax machine connected to a VG224 gateway and it is not able to receive fax from one number. Some facts:

 

1. All other fax machines can send and receive faxes fine (including the number from which the fax is not received)

2.Using SCCP on VG224

3.Getting Fax tone on the affected fax machine.

4.Fax can be sent to the affected number.

5.Configuration on the port where the issue is occuring is same as for the other ports.

 

Please suggest,

 

Regards,

 

Dinesh

  • IP Telephony
Everyone's tags (3)
3 REPLIES

Have you verified that you

Have you verified that you can receive faxes on the fax machine in question, from a pots line?

Yosh

HTH Regards, Yosh
New Member

Yes, I did and it works.

Yes, I did and it works.

Can you post the config?Yosh

Can you post the config?

Yosh

HTH Regards, Yosh
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