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Unified Communications Manager 7.0 Web Administration Down

Im trying to get to the web administration portal of this device. It doesn't come up at all. I can ssh into the box.

7 REPLIES
Cisco Employee

Re: Unified Communications Manager 7.0 Web Administration Down

Try restarting Tomcat thru CLI and then try logging again.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Unified Communications Manager 7.0 Web Administration Down

utils diagnose test is telling me that tomcat is not running.

When I run utils service list I get this.

admin:utils service list

Requesting service status, please wait...

System SSH [STARTED]

Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

Service Manager is currently busy, please try again in a few minutes

Primary Node =true

Service Manager is running

Getting list of all services

Service Manager is currently busy, please try again in a few minutes

Primary Node =true

New Member

Re: Unified Communications Manager 7.0 Web Administration Down

Sorry about that. Im actually running version 6.1.2

Re: Unified Communications Manager 7.0 Web Administration Down

This is probably a bug not fixed in your version of CUCM. The bug id is CSCsz11007.

you may need to reboot your publisher.

SSH into the box and try using the command

"utils system restart"

You may want to do this during maintenance hours.

Naveen

New Member

Re: Unified Communications Manager 7.0 Web Administration Down

I have rebooted the system twice. Didn't work.

New Member

Re: Unified Communications Manager 7.0 Web Administration Down

After talking with TAC they are telling me I need to reload the system. Im a little curious about this as the engineer just ran util services start Cisco Tomcat and had me verify the file system. It doesn't seem like he diagnosed this as much as he should of. Does anyone have any tips ?

New Member

Re: Unified Communications Manager 7.0 Web Administration Down

Any answer for this?

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