Unified communications manager business edition beep on transfer
I have CUCM-BE with Unity connection (Standard) ver.188.8.131.5200-26.
Main number is answered by Unity and transferred to a hunt group. When the call is transferred you hear three beeps. I have configured a MOH on the Device Pool where the Voicemail port are. I would like to get rid of the beeps and only hear the MOH from the call manager.
Re: Unified communications manager business edition beep on tran
It is actually very simple and very strange. I have two translation patterns that translate the main number to a hunt pilot that uses a set if voicemail ports to call a call handler in Unity. Both number is doing the same set of port, same set of ccs and pt, same MRGL. One call handler delives a wellcome message and sends the call back to a switch board system the other is a IVR asking for caller input press 1, press 2 etc.
The forwarder to switchboard forward and when testing i can get it to play MOH
The IVR plays three beeps on transfer nevermind what i do. I have even change it to forward to the switch board system i still plays. I makes no difference.
I get the excact same issue whether i dial internally or externally through the gateway. So the gateway is not the issue.
The issue is in UNITY and the way it uses MOH on the cucm.
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