Unified Presence Integration with LDAP

[Fady Hwalla]

Hi,

I am not able to do LDAP integration, I am not finding the users in the U.P. from LDAP, how to solve that?

Is there a sample configuration guide as the administration guide is not really helping me.

Thanks

[okuehn]

Hi,

the LDAP integration works fine. you have to configure an appropriate LDAP profile under "Application/CUPC/LDAP Profile"

there are two important things which can be the cause of your LDAP problem:

1) Bind Distinguished Name (DN)

the DN of the user account used to bind to LDAP, e.g.

cn=Administrator,cn=users,dc=DOMAIN,dc=COM

2) Search Context

the root of the part of LDAP tree where your user accounts are stored. if you have a more complex structure you can use:

dc=DOMAIN,dc=COM

hope it helps, please rate

cheers, oliver

[Fady Hwalla]

I did all these, already the CUCM is integrating with the LDAP (AD) with such configuration, but the U.P. is not.

On the CUCM there is: "Sync Now" button, is there anything like it on U.P.?

[okuehn]

Hi Fady,

you can confirm the following points:

1) "Application/CUPC/LDAP Server"

due to performance problems, use a global catalog LDAP server. therefor use TCP port 3268

2) "Application/CUPC/Settings"

In the directory server type should be "Microsoft Active Directory" selected

regards, Oliver

[Fady Hwalla]

Dear Oliver,

I did point number 1 and point number 2 is already done, but still when I go to: "Users in Profile" and I click on "Add Users to Profile" and I click find, I get 0 users.

Again, is there somewhere a "Sync All" I should click, or what I am doing is fine?

Thanks.

Fady

[okuehn]

Hi Fady,

sorry, probably i did misunderstood your issue.

please check wether you have enabled users in CUCM for presence. therefore you have to assign license capabilities under "system/licensing/capabilities assignment"

for full CUPC usage assign both:

1) Enable CUP (Cisco Unified Presence)

2) Enable CUPC (Cisco Unified Personal Communicator)

regards, oliver

[Fady Hwalla]

Dear Oliver,

I have done the 2 points you have told me and still I can not see the users, but when I clicked on the troublsheeter, I saw these:

Unable to connect to Cisco Unified Communications Manager publisher node with address 192.168.10.10 Please verify the publisher address, AXL user-id, and AXL password on the AXL Settings page (fix)

The "Cisco UP Sync Agent" is "Not Running" and when I click on start, it goes back to "Not Running" Mode, why?

Regards,

Fady

[okuehn]

you have to configure an application user in CUCM with appropriate roles.

please ensure that this user is configured as axl in CUPS under "cisco Unified Presence/Security/AXL Configuration" and the passwords matches on pub and CUPS

[Fady Hwalla]

I got help from PDI helpdesk and thanks: CUPS 6.0 Deployment Guide - this document have lots of configurations that was not mentioned in the installation and administration guides of UP.

Your info helped me alot as well. Thanks man

Cheers

Fady

[okuehn]

glad i could help you!

cheers, oliver