User receives a call from 'voicemail" periodically, user is not part of any notification devices or alternate extensions, does not have voicemail forwarded to her number, cannot trace anything that would explain this. Here is the output of CCM Trace:
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...