I have a customer who is using Unity 4.0(5), and over the past several days, they have been reporting that subscriber mailboxes are being randomly locked out. At first, I thought users were just fat-fingering their passcodes, but as days have gone on, everyday they are reporting about 6 or so users whose mailboxes show locked in Unity. I have checked the configuration and they do not have any limitations in place as far as locking mailboxes after any number of invalid passcode entries, etc. Does anyone know what could be causing this issue, or is this some bug that has been addressed. As always, any info that can be provided is greatly appreciated.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...