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Unity 4.0, extension will leave a voice mail and the VM isn't received by the end user

Hi,

internal extension 0934 leave a voice mail and the voice mail isn't landing in the mailbox or on the phone of the end user, the extension recives voicemail fine.

thanks

hasrat

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Unity 4.0, extension will leave a voice mail and the VM isn'

Start by checking in the ADUC the user has the "allow inheritable permissions to propagate..." and run the PW.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
Cisco Employee

Re: Unity 4.0, extension will leave a voice mail and the VM isn'

Start by checking in the ADUC the user has the "allow inheritable permissions to propagate..." and run the PW.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Unity 4.0, extension will leave a voice mail and the VM isn'

Hi Java,

Thank you for the reply can you please explain "run the PW" and HTH.

thanks

hasrat

Re: Unity 4.0, extension will leave a voice mail and the VM isn'

Permissions Wizard - rerun the Permissions Wizard.  You can run in report mode and see if you get errors.  If so, you'll need to rerun it to set permissions correctly.  If you continue to have issues after doing so, it's likely that these users are members of AD protected groups (Admins, Exchange Admins, Print Operators, etc).

Hailey

Please rate helpful posts!

New Member

Re: Unity 4.0, extension will leave a voice mail and the VM isn'

Hi Java,

allowed inheritable permissions in ADU and it is working, thank you for the advise.

I also appreciate David explaining the process.

PS: I found the answer to my  HTH question

hasrat

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