We are upgrading from Unity 4x on a Win 2000 box with Exchange 2000 â¦
to Unity 5x with Win 2003 and Exchange 2003. We are most concerned with âGotchas.â For example, issues that are not widely know but can really aggregate a clean install and implementation. What we are also looking for is the differences between Unity 4x to Unity 5x. The Cisco documentation is pretty clear on the configuration but they don't spell out the big differences.
In addition, I need to know.
Is there anything in the Exchange configuration that we need to worry about?
How much different is the Admin GUI?
How much different is the Phone Display to the User?
Is there any big âGotchasâ with Call Handlers, Directory Handlers, Interviewer Handlers and Subscribers'?
I know any scripts we have will need to be converted.
The differences between Unity 4.X and 5.X are not a lot, actually, we have added new features and functionality on Unity 5.X/7.X like Exchange 2007 support, phone view, Vista support, between others. You can check some VODs and PPTs at the site below that will explain some of the new features/enhancements:
Not sure what version of 4.x you are on but myself and a former co-worker have both seen the DiRT restore on a 4.0(4)sr1 Unity server not restore the Call Transfer settings for Call Handlers on two different occaisions with two different systems. I believe it sets all of them back to "Send Directly to Greeting" and does not restore any other settimgs like ring subscriber or ring a specific extension.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...