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Unity 5.x, integrated with outlook

our client want to dial ipphone from outlook just right clicking the IPPhone number, it is possible.

Could please some one light me more about how to dial IPPhone number from outlook

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Unity 5.x, integrated with outlook

For a proper answer you need to supply details of which product and version you are using.

Assuming that it is a relatively recent version of CUCM then the free of charge Click to Call Widget should do the trick.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487474.pdf

If you are running CUCM Express the the Unified Call Connector for Windows is what you require.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7274/ps7067/product_data_sheet0900aecd8053c8ad.html

2 REPLIES

Re: Unity 5.x, integrated with outlook

For a proper answer you need to supply details of which product and version you are using.

Assuming that it is a relatively recent version of CUCM then the free of charge Click to Call Widget should do the trick.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487474.pdf

If you are running CUCM Express the the Unified Call Connector for Windows is what you require.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7274/ps7067/product_data_sheet0900aecd8053c8ad.html

Re: Unity 5.x, integrated with outlook

Thanks, when I need to add prefix to the number click to call how to do that in outlook express

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