Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity 5x license question

Does anyone know if Unity 5x has the same or similar type of demo license that 4x has?

I have 4x in my lab that has always just used the license that came with the bundle (10 subscribers and 2 ports). This box is a Cisco MCS box we purchased for the exact reason of getting the software bundle included.

Does the same thing exist with 5 or am I looking at having to relicense a lab server? It seems a little silly since I have UCSS for Unity, but now may have to purchase additional licensing? If that is the case, fine - I don't like it, but fine. I just need to know.

I am having an unbelievably hard time getting this questioned answered by TAC or my account team.

New Member

Re: Unity 5x license question

Sorry - I didn't realize I put this in the IPT forum. If any mods can move this to the Unified Apps forum, I would appreciate it.

Hall of Fame Super Red

Re: Unity 5x license question

Hi David,

The same Demo License is available for Unity 5.x so you are good to go :)

Here is the related Unity 5.x info;

A demonstration system uses one of two different license files:

•Default license file (available on the Cisco Unity server).

•Time-limited license file (must be ordered from Cisco).

Limits on a Cisco Unity Demonstration System

Depending on the type of license file you use-Default License File or Time-Limited License File-the Cisco Unity demonstration system will have the limits listed below.

Default License File

10 languages

2 RealSpeak text-to-speech (TTS) sessions

10 mailboxes for one of the following subscriber types:

-Unified Messaging (UM) subscribers

-Voice Messaging (VM) subscribers

10 Cisco Unity Inbox subscribers

2 voice ports

2 voice-recognition sessions

30-second limit for messages

The ability to integrate with any supported phone system

Time-Limited License File

The time-limited license enables either Unified Messaging (UM) or Voice Messaging (VM) with the following limitations:

UM feature package

-50 UM subscribers with 16 sessions

-2 RealSpeak text-to-speech (TTS) sessions

-2 languages


-16 voice ports

-2 voice-recognition sessions

VM feature package

-50 VM subscribers with 16 sessions

-2 RealSpeak text-to-speech (TTS) sessions

-2 languages

-25 Cisco Unity Inbox users

-16 voice ports

-2 voice-recognition sessions

The time-limited license includes the following additional limitations:

Time limit (after which Cisco Unity stops handling calls)

-60 days

-90 days

Only one license file on the Cisco Unity server is permitted


Locked to the specific MAC address of the network interface card (NIC) on the Cisco Unity server

The ability to integrate with any supported phone system

From this good doc;

Hope this helps!


Re: Unity 5x license question

The demo license is the same. 2 ports, 10 subscribers.

If you have a Unity 4.x *Licensed*. you can do the following:


include the following:

SmartNet contract

MAC address of OLD unity server 4.2

MAC address of NEW unity server 5.x

LIC file from 4.2 unity server

explain what you are doing and they should have no problem assigning a new LIC file for your 5.x server