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New Member

Unity 7 Call Handler Extension Dialing

Call Handler is set to allow callers to dial extensions during the greeting. However, unity sends directly to the persons greeting , rather than transferring to phone. Is this changeable? thanks

2 REPLIES
Cisco Employee

Re: Unity 7 Call Handler Extension Dialing

Yes, go to the subscriber(s) and under transfer settings configure "Yes, ring subscriber" or "yes, ring subscriber at this phone:"

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Unity 7 Call Handler Extension Dialing

yes, this helped out alot. thanks

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