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Unity 8.0.3 recover deleted mailbox

evandeancg
Level 1
Level 1

‎05-18-2012 08:02 AM - edited ‎03-16-2019 11:14 AM

Hello,

Is there any way to recover a recently deleted user mailbox in Cisco Unity Connection? We are using version 8.0.3 with weekly backups using the disaster recovery system.

I've tried using the DRS Message Fisher tool, but it seems that doesn't work with Unity version 8.x; I read that Cisco started encrypting the tar files in the DRS backups. Is there another way to go about recovering this mailbox?

Thanks,

Evan

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