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Unity 8.5 default password

Afternoon all,
We have a two server here, which is due to go live in 3 days time.
We had issues when installing the locale and a TAC was opened, and a ES was installed
which over come the issue.
We are rolling out the phones now, and I have noticed that the default password which
currently worked for the phones that were "BAT'd" in now does not work. There are nearly a 1000
phones/VM so this is a considerable amount of work that needs to be done if this is to be
done manually.
I have looked on CCO and found this
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8
xcucmac040.html#wp1442255however these instructions are not accurate and do not help in this issue.
Does anyone have any idea how to bulk change the default password so the new users can acess their VM accounts?

Cheers.
8 REPLIES
Green

Re: Unity 8.5 default password

Hi,

The document is for Unity Connection 8.

Is this what you are using or is it UNITY 8.5

For UNITY

On the server desktop

Unity Tools Depot

Bulk Edit

Select your users

Use the PASSWORDS TAB

HTH

Alex

Regards, Alex. Please rate useful posts.

Re: Unity 8.5 default password

hi there, this is for connections!

Hall of Fame Super Red

Unity 8.5 default password

Hi Carl,

What part of the Bulk Edit does not work?

Cheers!

Rob

Unity 8.5 default password

Hello Rob,

if I go to user> select all > click on bulk edit at the bottom and then click on change password. I run this but the password is not what I have changed it to!

Hall of Fame Super Red

Unity 8.5 default password

Hi Carl,

I had a look in the Bug Toolkit/BSS and there are quite a few bugs related to

Bulk Edit in CUC 8.5. Not one specifically related to PIN's, but I would go ahead and open a

TAC case just to be sure here

Cheers!

Rob

Unity 8.5 default password

Cheers Rob!

Bronze

Unity 8.5 default password

Just to make sure. You are going down to the bottom of the page and clicking the "Select all (number of users)", correct?

Also, are you talking about the PIN or the Web password? If PIN, that comes from the User template that you associated with the user.

Gareth

Green

Re: Unity 8.5 default password

Hi Carl,

I had a wee look at this my lab today.

Make sure that is the PIN for voicemail and not the WEB App you select.
Also once you have hit the "SUBMIT" button you can look at the
job status in the "TASK MANAGEMENT" page.

You should see your jobs listed here.
Pick your job and click on the end time, this will
download the results on a seperate page.


You should see the reason why your job failed.

May be something like the POIN was to short or not complex
E.g.
1234 may be regarded as unsecure or not long enough whereas
147258 may be acceptable.

Regards
Alex

Regards, Alex. Please rate useful posts.
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