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Community Member

Unity Alternate Extensions MWI

Hi,

I have a Hunt Pilot on call Manager configured to CFNA/CFHunt Busy to Unity VM. The Hunt Pilot numbered has been configured on Unity Connection with 2 Alternate Extensions.

I would like the MWI to come ON on both Alternate Extensions when the Hunt Pilot forwards to Unity.

I can retrieve messages for the Hunt Pilot Number from both Alternate Extensions but never have MWI.

Any suggestions would be appreciated.

thanks

Ian.

1 REPLY
Community Member

Re: Unity Alternate Extensions MWI

Sorry.

Issue resolved, I hadn't associated MWI with Alternate Extensions.

Ian.

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