Generally Shared Lines are not the Prime Line (Line 1) on the various members in the group of phones, so you may need to tweak the Message Lamp Setting in CCM for the xxxx (shared line) Line appearances;
For the Line Setting on xxxx (each phone)-
Line Settings for this Device - Changes affect only this device
Message Waiting Lamp Policy - Light and Prompt
The RED Message Lamp will then work for these Secondary lines on each phone. Otherwise you will just get the "Flashing Envelope" Icon for new messages.
When the message is checked from any of the shared line phones the MWI Lamp will be extinguished on all others.
Hey Rob, thing are alright. Hope the same for you.
Thanks for the quickie Rob.
In my scenarion the phones are going to be used in residential appartments. So each appartment would have let's say 3 phones and all the phones would have the same DN as primary line (line 1), unlike corporate/enterprise deployments.
Would Message Lamp Setting tweaking still be required in this scenario?
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