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Unity and SRST

Can Unity notify an IP phone on a remote site that is in SRST mode?

Cheers

Rich

7 REPLIES
New Member

Re: Unity and SRST

This notification is done by the SRST router...

Once the link is down, Unity will not be able to reach the ip phone

Andrei.

Hall of Fame Super Red

Re: Unity and SRST

Hi Rich,

Just to add a note to the tips from my friend Andrei (+5 points Andrei). You will probably find this doc interesting;

Integrating Cisco Unity with Cisco Unified CME-as-SRST

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/integration/unity/configuration/guide/cme_srst.pdf

Hope this helps!

Rob

New Member

Re: Unity and SRST

Hi Rob,

I took a look in your doc...

In it, the Unity is in the remote site... is it possible to have the Unity in the main office and do the same ?

I'm thinking of this because I could have the Unified Messaging with MSExchange in the main office..

when the link comes up, I could check the voicemail in the MSOutlook..

Thanks.

Andrei.

New Member

Re: Unity and SRST

Hi Rob/Andrei,

Thanks for doc Rob. My situation is same as Andrei-Unity is on main site. I know I can configure phones to dial Unitys full external number but how does Unity notify remote site phones of a message when SRST mode? Is it possible?

Rich

Hall of Fame Super Red

Re: Unity and SRST

Hey Rich,

I'm very sorry I completely mis-read your original question :(

Note: Message waiting indicator (MWI) integration is not supported for PSTN access to voice-mail systems at central locations.

http://www.cisco.com/univercd/cc/td/doc/product/voice/srst/srst40/srst40ad/srs_mail.htm

Hope this helps!

Rob

New Member

Re: Unity and SRST

How about using a Unity Express in the router... during the SRST mode, Unity Express could receive the calls, store messages and I think MWI is supported...

Is it possible ?

Thanks.

Andrei.

New Member

Re: Unity and SRST

Thought so Rob :( Thanks for confirmation.

CUE:

I believe so but how would you retrieve messages if WAN came back up? Does CUE push messages to Unity when network is restored?

Rich

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