I am running 4.0.5 Unity. I have a backdoor DID that is used for users to check their vm from outside.
I would like to enable alternate extensions on some users, so that when calling from their cell phone, they go straight to the password prompt instead of having to input their user ID and password.
I have a CTI route point, forwarded to Unity, and a "Forwarded Calls" call routing rule set up with that DNIS of the CTI RP. Under "send call to", I have the Sign IN option selected.
With this scenario, I can not get alternate extensions to work. If I select "Attempt Sign-In" instead of sign in, the Alternate Extension work as desired, but caller without AE's get the standard opening greeting.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...