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UNITY-CCM :Call transfer problem

Hi,

Suddenly we are facing a strange problem, When the incoming call hits the Board number, the Call is not transferring to tele operator:it says it is busy.

In Unity event log says:

Cisco Unity-CM TSP device 12(Cisco Unity port 9): Failed blind transfer to extension 90. Busy tone Detected.

Please help me out!!!!!

Regards,

1 REPLY
Bronze

Re: UNITY-CCM :Call transfer problem

You are hitting bug:CSCsg83588 You need to apply the latest patch for CCM.

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