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New Member

Unity Conn:Allow Transfers to Numbers Not Associated with Users or Call Handlers

I am trying to get this option to work and have modified my default system transfer restriction table to allow call to a single extension that is not defined in Unity.  I check the box for this settign under the standard greeting, cal into the call handler, enter my extension that is not in Unity and get the error message:  You cannot be transferred to this number, check the number and try again".  What is blocking this??

My defualt system transfer rule is setup so the first entry is 2201/do not block.  Any ideas?

If the option is unchecked you get " I dont recognize that as a valid option".

2 REPLIES
Cisco Employee

Re: Unity Conn:Allow Transfers to Numbers Not Associated with Us

Does the VM ports have a CSS that allows you to reach that DN?

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Unity Conn:Allow Transfers to Numbers Not Associated with Us

Nice catch, it wasnt the CSS but I was testing RSVP in the lab a few weeks ago and never put things back to normal so RSVP was blocking the call.  I would have figured I would have received a busy tone instead of the unity message.

Thanks.

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