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Unity Connection 1.21 System Call Handlers

How do you get a call handler to actually use the transfer option in with Unity Connection 1.21

If I set a call handler to transfer to an extension during the day under the Transfer Options the greeting is still played instead of tranferring the call.

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Cisco Employee

Re: Unity Connection 1.21 System Call Handlers

i assume that you're already in CUC maybe a call handler or a subscriber and THEN you try to dial that other handler with the transfer options, right????

because if you're dialing directly to the handler it will never work

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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