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Unity Connection 2.0 - System Call Handler

I am trying to setup a call handler that will a shared line will forward to if there is now answer. Whenever I dial the hunt pilot for the system call handler it says "Sorry" then plays the recorded auto-attendand" then goes on to say "Is not available, record your message at the tone..." It acts as if it's a user vmail box? There is no user associated to the number dialed either. Any ideas? I have attached a shots of my routing rules and call handler. Any ideas?

2 REPLIES
Silver

Re: Unity Connection 2.0 - System Call Handler

This is a known issue which is documentd by the Cisco Bug ID CSCsg20967

Silver

Re: Unity Connection 2.0 - System Call Handler

Hi,

Is there a work around? Those bug details are not published on the Bug Toolkit.

Cheers,

Tim

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