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Unity Connection 2.1.0 Voice Mail Recording

When you try to record a voice mail in Unity Connection using the java Appli I get the following error:

Could Not create a phone recording session

the report error is: E_Invalid_Phone_Number

How do you fix this please?

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Re: Unity Connection 2.1.0 Voice Mail Recording

Are you trying to record a greeting and not an actual voicemail for a user, correct? If so, click options, Playback & Recording and confirm that the active phone number is a number that the UCC ports CSS has access to call.

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