My customer wants to be able to transfer directly into someones voicemail without ringing the phones. I can do this on Unity, but the options are not the same on Unity connection 2.x and am having trouble getting this to work. any ideas?
Yes, I've tried this method. The result is lets say I dial *44444 using a *4XXXX RP with a seperate vmprofile is getting the opening greeting requesting dialing by extension. I have confirmed the altering name does not contain 'voicemail'
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...