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Unity Connection 2x Voice Recognition

When using Voice Recognition in Unity Connection 2.1 besides going to http://ip/ciscopca website is there a way to change “input syle” between keypad and voice recognition using the phones TUI ?

I say "Play my messages" but want to change from Voice Recognition to only touch tones via TUI and don't have web access.

1 REPLY

Re: Unity Connection 2x Voice Recognition

Jason,

If I understand your question, yes this can be done. You can do this by saying "Touchtone Converstation" or by hitting 9. This will temporarily change the converstation from voice to input style. If you need to change back, then just exit and log back in. You can also change to full or brief menus via TUI by entering 423 and 1 to switch menu style.

Here is the link that explains in more detail:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user/guide/2xcucug150.html

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