Go to class of service, select the class of service that the user has configured. Usually it's "Voice Mail User COS." Under licensed features, select "Allow Users to Access Voice Mail Using an IMAP Client" so that the box is checked and then select "Allow Users to Access Message Bodies" underneath it. Then just confirm that is the class of service the user has applied to them.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...