Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Unity Connection 7.1, 2x Voice Gateways


We have a Hub and Spoke model for IP Telephony.

Site A holds CUCM and CUC. Site B Cisco IP Phones registers to Site A via MPLS.

I have setup all calls for Site B to come in and out of Site B local Voice Gateway. My problem now is when I have a phone at Site B with a Unity Connection user setup using the caller input feature destine to a mobile, how do I force the mobile called number to go out of Site B Voice Gateway when the calling party press 1 (caller input) to mobile?

Each Voice Gateways have separate ISDN DIDs, no overlaps. CUCM to VG Site A and B is via H.323.

Cisco Employee

Re: Unity Connection 7.1, 2x Voice Gateways

You can use local route groups if available in your CUCM version or adjust CSS and partitions fromVM ports CSS

Sent from Cisco Technical Support iPad App



if this helps, please rate
New Member

Re: Unity Connection 7.1, 2x Voice Gateways


Thanks for the reply.

So normal Route Pattern will be use from CUC to CUCM to Site B Voice Gateway?

The reason why I'm asking is I wasn't sure if the original called number in CUCM with the Site B partition/CSS is retain once the calling party is transfered to CUC then back to CUCM for caller input 1 to be transfered to mobile.