I have a situation where I need the caller input to be mapped one way during business hours and another way when teh business is closed. So far the only way I see to do this is to have a separate call handler but I would like to avoid that.
As an example durng business hours I want the AA to ckick in and say "For sales press 1" but when the closed greeting plays I want "For Technical Support press 1"
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...