Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity Connection 7

In Unity 4.X there was an option that allowed you to transfer to an extension after the greeting was played. Now in Connection 7 I have some call handlers that I need to transfer to PSTN after the greeting has played . Any ideas?

1 REPLY
Cisco Employee

Re: Unity Connection 7

Configure the behavior of greeting to attempt transfer to: Dummy call handler

Configure a dummy call handler and under transfer settings set it to Transfer Calls To: Extension: and whatever number you want

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
140
Views
0
Helpful
1
Replies