cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
219
Views
0
Helpful
1
Replies

Unity Connection 7

miket
Level 5
Level 5

In Unity 4.X there was an option that allowed you to transfer to an extension after the greeting was played. Now in Connection 7 I have some call handlers that I need to transfer to PSTN after the greeting has played . Any ideas?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Configure the behavior of greeting to attempt transfer to: Dummy call handler

Configure a dummy call handler and under transfer settings set it to Transfer Calls To: Extension: and whatever number you want

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate