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New Member

Unity Connection 8.5 Distribution List

Hello,

I have trouble getting Distribution List to work in Connection 8.5. I have System Call Handler, I have Distribution List created. This is working fine as long as I have a unique Extension assigned to the Call handler. But I have a user who has ext. 1234, I want to associate a Distribution List to this user. So I tried to assign the same extenstion, 1234, to the System Call handler, but it gives me error. I tried assigning this same ext to Distribution List, but I also get an error saying this extension is already assigned. So, then how do I link distribution list to an existing user.

Please help.

Thank You,

Hardik

2 REPLIES
Hall of Fame Super Red

Re: Unity Connection 8.5 Distribution List

Hi Hardick,

If you want the user @ 1234 to "own" the list you have to use Private Distribution

Lists instead of Public Distribution Lists

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphone110.html

You can build them for the user using this excellent tool;

http://www.ciscounitytools.com/Applications/CxN/PublicDistributionListBuilder/Help/ConnectionDistributionListBuilder.htm#_Toc261518966

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

New Member

Re: Unity Connection 8.5 Distribution List

Hi Rob,

I have tried Private lists as well, but when I leave a message on ext 1234, it only gets to email that belongs to the user tied to 1234. The email do not get sent to everyone else in private list.

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