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Unity Connection 8.5 Unified Messaging

Hello all,

I have a customer that has Unity Conneciton version 8.5 which is integrated with Exchange 2010 for Unified Messaging.

I'd like to know if it's possible that when a voicemail is left in an extensions voicemail box; the message can be sent to an email distribution list instead of just to the user's Outlook Inbox.

thank you.

Patrick

  • IP Telephony
1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Unity Connection 8.5 Unified Messaging

If you meant an Exchange Distribution List instead of a Unity Connection Distribution list it can be accomplished using Message Actions; just set it to Relay or Accept and Relay and specify the SMTP address of the Exchange DL.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac040.html#wp1330388

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3 REPLIES
Gold

Re: Unity Connection 8.5 Unified Messaging

Hi Patrick

One way of doing this (and I'm not saying this is the only way) is to use a Call Handler. The message recipient on the Call Hander can be a Unity Connection distribution list which can include multiple target inboxes.

You can't use this technique on "normal" UC mailboxes - it has to be a Call Handler.

I've used this a few times, and it works fine.

HTH. Barry

Barry Hesk

Intrinsic Network Solutions

VIP Super Bronze

Unity Connection 8.5 Unified Messaging

If you meant an Exchange Distribution List instead of a Unity Connection Distribution list it can be accomplished using Message Actions; just set it to Relay or Accept and Relay and specify the SMTP address of the Exchange DL.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac040.html#wp1330388

Please remember to rate helpful responses and identify helpful or
New Member

Unity Connection 8.5 Unified Messaging

Thank you BOTH for the quick replies; I did mean an Exchange Distribution List.

Patrick

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