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New Member

Unity Connection 8.6 Mailbox Store Issue

Hi,

I am seeing an alert in Unity Connection Mailbox Stores that" This mailbox store is at or over 90% of its capacity ".

Also i have set the  Aging Policies, but still no results. Anyways to reduce the size by deleting any other unwanted files.

Pls suggest.

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Unity Connection 8.6 Mailbox Store Issue

Hello Jagadish,

In regards to this warning message you can also reference:

https://supportforums.cisco.com/thread/2241790

If your aging policy is "not working" it may be due to the fact it is not working retroactive, meaning that it is not purging old messages.

For best practices it would be best to create another Mailbox Store rather than increasing the size of the current one due to the fact that backups might fail due to the size.

Best regards,

David Rojas Peck.

3 REPLIES
Cisco Employee

Unity Connection 8.6 Mailbox Store Issue

Either you increase the mailbox size, or delete VMs from that mailbox.

Aging policies maight not enforce if the user got a lot of emails in a very short period of time.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Silver

Unity Connection 8.6 Mailbox Store Issue

Hello Jagadish,

In regards to this warning message you can also reference:

https://supportforums.cisco.com/thread/2241790

If your aging policy is "not working" it may be due to the fact it is not working retroactive, meaning that it is not purging old messages.

For best practices it would be best to create another Mailbox Store rather than increasing the size of the current one due to the fact that backups might fail due to the size.

Best regards,

David Rojas Peck.

New Member

Unity Connection 8.6 Mailbox Store Issue

Hi David,

Created the new Mailboxdb and moved couple of users (who mail size was high) to the new database by the option Mailbox store membership.

Also have changed the recording format from G.711 to G.729 which takes less space of the database for mailboxes.

Hope i haven't done any mistake.

Thanks

Jagadish G

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