cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
376
Views
0
Helpful
3
Replies

unity connection 8.6 problem

shohamshalom
Level 1
Level 1

hello

i install on  cisco ucs server  vmware 4.1  with cucm 8.6  and  unity connection 8.6

the sinc between them is fine

the networking between them and the gateway voice is fine

the problem is when i try to leave a massege to voice mail the unity do not recive it and mwi is off

the dtmf is also fine

please open the attach file(  connection remote port result)Capture.PNG

help

tk

shoham

1 Accepted Solution

Accepted Solutions

Gajanan Pande
Cisco Employee
Cisco Employee

Can you clarify following things ?

1. Are you sure if the CUC doesnt receive the VM at all ? If yes, pls explain how you confirmed it ?

2. Is it the case that , CUC receives the VM but the MWI light doesnt turn ON ?

GP.

View solution in original post

3 Replies 3

Gajanan Pande
Cisco Employee
Cisco Employee

Can you clarify following things ?

1. Are you sure if the CUC doesnt receive the VM at all ? If yes, pls explain how you confirmed it ?

2. Is it the case that , CUC receives the VM but the MWI light doesnt turn ON ?

GP.

hay

its fine now

i erase the voice ports and configure them again and it works

tk

glad to hear that.

Happy Holidays !!

GP.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: