cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
547
Views
0
Helpful
1
Replies

Unity Connection 8 block Transfer to Specific Alternate Contact Number under caller input

shaftstri
Level 1
Level 1

Hi,

Where in Unity can we defineapply specific dialing rules that block numbers being dialed [patterns] for Alternate Contact Numbers [for subscribers]

For Example user Greeting has press "2" to reach my mobile yet this has been routed to Bermuda

The deafult Restriction Tables have all been blocked yet this has no impact on transfers to [Alternate Contact Number]

Default Fax
Default Outdial
Default System Transfer
Default Transfer
Excluded Extensions for Automatically Added Alternate Extensions

Thanks

1 Reply 1

Craig Cooper
Cisco Employee
Cisco Employee

If the users are setting their own dial out numbers over the phone, then they have to pass the transfer restriction table for that user's (under Restriction Tables -> Transfers).

Kind regards,

Craig

Please rate helpful posts!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: