Unity Connection 9.1 - Call back feature

[Ayaz Khan]

Hello,

Is there a feature that would allow a user to callback the caller from the voice message itself.

For example Calling number 123-123-1234 calls extension 2000 and leaves a voice message.  When user with ext 2000 listens to the message from 123-123-1234, can they press a button that would automatically call 123-123-1234.

If anyone can point me to some documentation that would allow this, that would be great ! !

Thanks,

AK

[Jaime Valencia · Accepted solution]

That's in the COS

Users Can Reply to Messages from Other Users by Calling Them

Users Can Reply to Messages from Unidentified Callers by Calling Them

[Ayaz Khan]

Yup, that worked ! !   I had to modify the restriction table to allow calls to PSTN.

Thanks for your help Jaime ! !

AK