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Unity Connection 9.1 transfer delay from call handler caller input

Greetings,

I have a call handler which on option 7 dials a hunt group pilot in CM. Once the input is pressed, caller hears standard 'Wait while I transfer your call".

Then it takes a solid 10 seconds before it rings the hunt group.

There is no dial plan overlap, I have tried many different DN's for the pilot number.

Have tried the Transfer to Alternate number option as well as Transfer to user with Mailbox option.

Non Hunt Pilot DN's work fine.

Any thoughts on what I am missing?

Thanks in advance

G

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Hall of Fame Super Gold

Unity Connection 9.1 transfer delay from call handler caller inp

Wrong forum, post in "IP telephony". You can move your post using the actions panel on the right.

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