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New Member

Unity Connection 9.x & UCCX 7.x do not answer SIP Calls

Hi,

We have SIP Trunks between our CUCM v7.1.3 and IPC Unigy system. All test calls to and from CUCM 7.1.3 and IPC Unigy working fine but have found when dialling from IPC Unigy to either Unity Connection 9.x or UCCX 7.x, the call rings without being answered. Believe it is something to do with the out-of-band signalling either not being present, or being present when it shouldn't.

Having difficulty tracing calls in log files.

Dialling from Unigy to either Unity Connection or UCCX via public telephone network call is answered ok.

Any help gratefully received.  

Thanks

James           

1 REPLY
New Member

Just wondering if you found a

Just wondering if you found a solution. I have a similar setup and I have not attempted it yet.

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