I am trying to setup CUC when caller press 1 play a prompt. It seems everytime I want to configure when caller press 1, 2, ... to play a prompt I have to create seperate call handler then nested to the main AA to play that prompt. is there any easier way to play a prompt when caller press 1, 2, ... on the main call handler?
we have something like, for customer server press 1, which it has to transfer to extension 800. Extension 800 doesn't exist in CUC, but I checked "Allow Transfers to Numbers Not Associated with Users or Call Handlers", when I press 1, CUC says " I didn't recognize as a valid entry".
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...