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New Member

Unity connection -- Disable transffering message

I have a unity connection 8.x cluster.

My requirement is that when the unity connection transfer the call to user,the caller alway listen " Transffering to XXXX at extension xxxxx "

Now i want to disable this message from playing,Is there any way we can disable this message .

 

 

Thanks in Advance..

 

RC

ciscotroubleshoot.blogspot.com

2 REPLIES
Cisco Employee

Are you referring to the

Are you referring to the 'Wait while I transfer your call'? If this is it, then you would see a checkbox under the Transfer Rules/Greetings tabs for the Call Handler that's doing the transfer.

New Member

Hi Sreekanth I am looking for

Hi Sreekanth

 

I am looking for a option when you say a name in the Unity connection auto attendant ,It search for the name in the directory, Then it ask for confirmation of the name ,Once you confirm the name it the transfer the call to user and will play the messsage " Transffering to "<Name of User> at extension xxxxx " .

 

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