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Unity Connection LDAP Authentication

Hello,

We have Unity Connection Version 7.1.5 and I tried to set up LDAP authentication. However I ran into an issue.  Here is the summary

1.  We configured the AD userPrincipalName as LDAP Attribute for User ID

2.  LDAP Synchronization works fine

3.  LDAP Authentication fails

According to Cisco TAC, the UPN suffix must correspond to the root domain of the tree where the users resides, otherwise Connection users cannot authenticate against the entire Active Directory forest.  In our case, our UPN suffix is mycompany.com (email address) but our root domain is am.mycompany.global.loc

Does anyone run into similar issue?  Or is there a way around this?  (I know using samAccountName would work but our users use UPN to login to AD. Do not want to create another credential to confuse users)

Any input would be appreciated.

Mark

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