Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Unity Connection phone View

Hi Guys,

   I have CUCM 7.0.1 and Unity connection 7.0.1..I am trying to setup phone view feature of Unity connection..Following the document i have done all the steps.. I couldnt find any supporting document and wanna know on how to use this feature...I wanna see this working on my phones..

1) Created CTI user.. All phones associated..

2) On Unity, telephony-integration> enable phone view and put CTI username and password.

3) in user profile>>Phone menu>>enable message locater>>enable voice recognition.>and enable phone view...

Am i missing anything ???

If all above is correct , how to access this feature on cisco 7940,7941,7960  IP phones..

Thanks ...

Regards

1 REPLY
VIP Super Bronze

Re: Unity Connection phone View

Phone View was/is in may ways the predecessor to Visual Voicemail. If you search for messages and have the feature configured, the search results will appear on the phone through an XML page popup over the call. It only occurs when you search for messages and should not be confused with the Message Monitor feature that existed in Unity and the BU chickened out on solving the scalability issues.

Please remember to rate helpful responses and identify helpful or
613
Views
0
Helpful
1
Replies