Thanks for your response but i have CUCM & CUC, and my customer asked me if the end user can unify his pin that is used in Extension Mobility to login with the pin used in the Unity Connection to access voice mail profile.
This setting is not available via "Bulk Edit". This can only
be changed on existing users via a one-up method For future users this setting
can be configured on the Template that is associated during the initial setup.
Allowing Users to Access Cisco Unity Connection by Phone Without Entering a Password
By default, users are prompted for a password before they can log on to Cisco Unity Connection to check messages or change their personal settings. As a convenience to users who often access Connection from a mobile phone, home phone, or phone in a secured office within your organization, you may consider specifying that Connection should not prompt them to enter a password when they call Connection to access their mailbox from their primary extension or alternate devices. (When they call Connection from an unknown extension, Connection prompts them for their passwords as usual.)
For security reasons, it may not be appropriate to allow users who work in shared workspaces, cubicles, or other public areas in your organization (such as a lobby or reception area) to access Connection by phone without first entering a password.
Users who do not have to enter a password to log on to Connection are still prompted to renew their phone passwords when they expire.
To Allow Users to Access Cisco Unity Connection By Phone Without Entering a Password
Step 1 In Cisco Unity Connection Administration, find the user account or template that you want to edit.
Step 2 On the Edit User Basics or User Template Basics page (as applicable), check the Skip Password When Calling From a Known Extension check box.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...