When outside caller gets vm and wants to 0 out to operator, I want the call to be transferred to a receptionist number which is not a subscriber. I can't seem to get it to work. If I transfer to a unity subscriber number it works but not to a number that is not a subscriber.
That is what I'm doing. when you 0 it sends to operator call handler which transfers to an extension. If the extension is a defined to unity connect the transfer happens othewise I get operator is not available.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...