03-03-2010 10:23 AM - edited 03-15-2019 09:37 PM
Where in Unity Connection do you define the "0 Out" feature to all allow callers to transfer to an opeator or another extension without leaving a message?
03-03-2010 10:37 AM
Hey Arthur,
Go to the user and edit "Caller Input" for 0 and send caller to
the desired directory number.
Cheers!
Rob
03-03-2010 10:48 AM
I believe that is for standard Unity.
This is for Unity Connection 7.x. I have no fields refering to "Caller Imput" under the Users section.....
03-03-2010 11:02 AM
Hi Arthur,
No, this is from Unity Connection 7.1 which is what we are running as well
If you bring up a User (yourself for example) and then click on Edit> the 7th
selection down from the top of the list should be Caller Input. This is where the Dial 0
would be set.
Cheers!
Rob
03-03-2010 11:11 AM
Ahhh, thank you Rob! I see that is a drop down under Edit. i never saw this feature before.
Thanks again, Art
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