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unity connection voice mailbox full issue

ajay-pawar
Level 1
Level 1

Hi ,

  We are using cisco unity connection voice mail system 7.0 . One of the user getting voice mail box full error.I have deleted his messages through IP phone.But still getting the same error.we dont have cisco PCA unity inbox also.

Can anybody suggest to delete the user messages from cisco unity connection administration .

4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

Hi Ajay,

Did you delete all the Messages from the "Deleted items" folder via

the TUI. They may be sitting in there taking up the Mailbox storage

quota space.

Cheers!

Rob

Hi ,

    Can you please provide from where i need to access TUI deleted items folder.because what i have the option of deleting the messages through IP phones only.

Hi Ajay,

User Guide for the Cisco Unity Connection Phone Interface (Release 7.x)

Managing Deleted Messages

http://www.unity-net.net/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphone050.html

Cheers!

Rob

Thanks for your help problem is resolved now.

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